Future Skills Forum

8 May 2024 | Museum of the Future, Dubai

Nations and organisations empowering the workforce of the future

Jacqueline Whitehead

Head of Learning and Development of Dubai Financial Services Authority (DFSA)

Discussant of the "Creating the Workforce of Tomorrow" Roundtable

Jacqueline Whitehead serves as the Head of Learning and Development at the Dubai Financial Services Authority (DFSA), a role she has held since January 2018. Based in Dubai, United Arab Emirates, Jacqueline has been with DFSA for over a decade, previously serving as Manager of Learning & Development from June 2010 to December 2017.In her current leadership role, Jacqueline is responsible for overseeing talent management, succession planning, localization and national development, and leadership development. She also plays a pivotal role in shaping the HR strategy and business planning for the organization. Her expertise extends to employee engagement, learning and development solutions, coaching, mentoring, and the management of the TRL Programme.Jacqueline’s long tenure at DFSA underscores her deep commitment to developing a robust learning and development environment, as well as her capability to implement effective strategies that align with the overall organizational goals and enhance workforce capabilities.

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