Released
The New Skills in Finance Report 2022
In a digital-transforming era, there is a widening skills gap for those who cannot adapt to the new digital world in finance.
CFTE and Elevandi published the report with the discussion with leading experts to help governments, organisations and individuals address the current skills gap in finance and build a digital-resilient workforce in the industry.
Key Insights
Key takeaways from "Global Views On A.I. 2023" report published by Ipsos
CFTE summarised “Global Views On A.I. 2023” report by Ipsos. The report discusses how people across the world feel about artificial intelligence and expect it will impact their life
Key Aspects
- The report highlights varying levels of AI understanding and mixed emotions about AI, including excitement and nervousness, with differences noted across countries, age groups, and income levels.
Table of Contents
- Understanding of AI
- Feelings about AI
- Trust in AI
- AI impact on one’s daily life and job
- Will AI improve life?
Key Findings and Insights
This report will give you an insight into:
- Understanding of AI is still lagging
- On average across the 31 countries surveyed, twothirds say they have a good understanding of what AI is, but only half say they know what products and services use AI.
- Knowledge of which products and services use AI is higher among younger adults, men, those who are employed, more educated, and/or more affluent.
- In a typical pattern, familiarity with AI-powered products and services ranges from over 70% in Indonesia and Malaysia to just 35% in Belgium, New Zealand, and the United States.
- Reported understanding of AI has increased over the past 18 months, particularly in Europe, but familiarity with which products and services use AI has not.
- Mixed feelings and increased nervousness
- Globally, only about half agree that products and services using AI have more benefits than drawbacks (54%) and are excited about them (also 54%).
- However, about the same number (52%) are nervous about them, up 13 points from 18 months ago.
- Excitement is highest in emerging markets and lowest in Europe and North America; it is also higher among Gen Zers and Millennials, as well as the college educated.
- Nervousness is highest in all predominantly Anglophone countries and lowest in Japan, Korea and Eastern Europe.
- Wide geographic differences in trust
- Trust in AI varies widely by region; it is generally much higher in emerging markets and among people under 40 than in high-income countries and among Gen Xers and Boomers.
- People's trust that companies using AI will protect their personal information ranges from 72% in Thailand to just 32% in France, Japan, and the U.S.
- The percentage of people who trust that AI will not discriminate against groups of people shows an even wider spread across countries.
- Just half say AI has impacted their life in the past few years…
- Globally, just half (49%) say that AI-based products and services have significantly changed their daily live in the past 3 to 5 years, about the same percentage as in December 2021.
- In South Korea and across Southeast Asia, the percentage feeling this way is about 35 to 40 percentage points higher than most countries across Northwestern Europe and North America.
- It is also, on average, at least 20 points higher among Gen Zers and Millennials than among Boomers.
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- … but 2 in 3 expect it will soon change it profoundly
- On average, 66% agree that AI-powered products and services will significantly change their daily life in the next 3-5 years, including majorities in all countries (from 82% in South Korea to 51% in France) and all demographic groups (but especially among the more affluent and those with a college education).
- Among workers, 57% expect AI to change the way they do their current job and 36% expect it to replace their current job.
- The percentage of workers expecting major disruptions is highest in Southeast Asia and lowest in Northern Europe (with differences of up to 50 points) and is also much higher among those who are younger and/or decision makers than among those who are not
- Not all changes are expected to be for the better
- Globally, slightly more than half expect that increased use of AI will give them more time to get things done and improve their entertainment options.
- Only 1 in 3 or slightly more say it will improve their health, their job, and their country's economy.
- More say it will make the job market worse than better.
- Again, optimism about AI is much higher in the Global South than in high-income countries, and among younger and highly educated adults than among those who are older or have no college education.
Key infographics
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